お待たせしました
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Polite expression. Derived from the verb 『待つ』 (matsu, 'to wait') in causative-passive form with honorific prefix 『お』 (o-). Literally means 'I have made you wait.' Used as a set phrase to apologize for delays.
Theme

User arrives late to a meeting with their colleague Ken at a café. They apologize for the delay and discuss the reason.

お待たせしました

おまたせしました

Sorry to have kept you waiting

Basics & EssentialsGreetings & Expressions

Memory Hook

Think of 'Oh, I made you wait!' — 'Oh, wait-a-see' sounds like 『お待たせしました』 (o-matase shimashita, 'Sorry to have kept you waiting').

Cultural Note

This polite expression is frequently used in customer service, business meetings, or social situations in Japan to apologize for making someone wait, showing respect and consideration.

Forms

Base: お待たせしましたPolite expression. Derived from the verb 『待つ』 (matsu, 'to wait') in causative-passive form with honorific prefix 『お』 (o-). Literally means 'I have made you wait.' Used as a set phrase to apologize for delays.